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For Members
Your Health - Handled with Heart
Vault Cares Network
At Vault Cares Network, we specialize in helping members navigate complex care and high-cost diagnoses with confidence, clarity, and compassion. Whether you are facing a serious new diagnosis, exploring treatment options, seeking a second opinion, or coordinating care with specialists, our team is here to guide you every step of the way.
We connect members with trusted providers and leading facilities, help simplify the process, and advocate for the right care at the right time - so members can focus less on the stress of healthcare and more on healing.
Help is Here.
World-class specialists. Concierge coordination. Outcomes that matter.
Your Digital VIP Access Card
Vault Cares Network is included with many benefit programs offered through Vault Strategies. If you are eligible, you will receive your Vault Cares VIP Access Card digitally by email as part of your member communication.
What Your VIP Access Card Does
Your digital card confirms your enrollment and gives you direct access to specialized care navigation and support for complex medical conditions or high-cost diagnoses. Keep it saved in your email or on your phone so you can quickly reach us when needed.
Need Help?
Please allow up to 30 days to receive your digital card. If you did not receive your card or believe you should have access, contact us at 888.211.5760 or cares@allthingsvault.com
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The Member Journey: What to Expect
From first contact, to lasting care.
